Terms of Service

These Terms of Service (“Terms”) govern your access to and use of teleauto.com, its dashboard, APIs, and related services (collectively, the “Service”), operated by TeleAuto (“we”, “us”). By creating an account or using the Service you agree to these Terms. If you do not agree, do not use the Service.

TeleAuto provides session management, message automation, forwarding, auto-reply, scheduling, and API tooling for WhatsApp and Telegram accounts that you own or are authorized to operate. TeleAuto is an independent product and is not affiliated with, endorsed by, or sponsored by WhatsApp Inc., Meta Platforms, or Telegram FZ-LLC. Use of those platforms remains subject to their own terms of service.

You must be at least 18 years old and provide accurate registration information. You are responsible for safeguarding your password, API keys, and connected sessions, and for all activity that occurs under your account. Notify us immediately at support@teleauto.com if you suspect unauthorized access.

You agree not to use the Service to:

• send spam, bulk unsolicited messages, or messages to recipients who have not consented to hear from you;
• engage in phishing, fraud, harassment, or the distribution of malware or illegal content;
• connect accounts, groups, or channels you do not own or lack authorization to operate;
• violate WhatsApp's or Telegram's terms of service, or any applicable law including anti-spam and data-protection regulations;
• resell, sublicense, or white-label the Service except as expressly permitted by your plan;
• probe, disrupt, or overload the Service or attempt to access other users' data.

We may suspend or terminate accounts that violate this section, without refund, and may report unlawful activity to authorities.

Automating consumer messaging accounts carries inherent risk: WhatsApp or Telegram may rate-limit, restrict, or ban numbers and accounts at their sole discretion. While TeleAuto provides tools that reduce this risk (random delays, rate limits, health monitoring), we cannot guarantee your accounts will not be restricted. You use connected accounts at your own risk, and we are not liable for platform-imposed bans or restrictions.

Paid plans are billed monthly in advance via Razorpay (INR) or TON (crypto). Prices are listed on the pricing page and may change with 30 days' notice. Plans renew automatically until cancelled. You can cancel anytime from Dashboard → Billing; access continues until the end of the paid period. Refunds are handled per our Refund Policy.

New accounts receive a 15-day free trial with no card required. At the end of the trial, sessions and automations pause until you subscribe. We may modify or discontinue the trial offer at any time.

You retain all rights to messages, media, contacts, and content processed through the Service. You grant us a limited license to store and process this content solely to operate the Service (e.g., relaying messages, executing automations, retaining logs). We do not sell your content or use it for advertising.

API keys are personal to your account. Rate limits apply per key and may be adjusted to protect service stability. We may revoke keys that are abused, leaked, or used in violation of these Terms.

We target high availability but the Service is provided “as is” and “as available” without uptime guarantees unless separately agreed in writing. Scheduled maintenance will be announced in advance where practical.

To the maximum extent permitted by law, TeleAuto disclaims all warranties, express or implied, including merchantability and fitness for a particular purpose. Our total liability arising out of or relating to the Service is limited to the amount you paid us in the three (3) months preceding the claim. We are not liable for indirect, incidental, special, or consequential damages, or for lost profits, data, or goodwill.

You may delete your account at any time from Dashboard → Settings. We may suspend or terminate the Service for breach of these Terms, legal requirement, or discontinuation of the product. On termination we delete your session credentials and, within 30 days, your stored content, except where retention is legally required.

We may update these Terms from time to time. Material changes will be announced by email or in-app notice at least 14 days before taking effect. Continued use after the effective date constitutes acceptance.

Questions about these Terms: support@teleauto.com.