All posts
Guide6 min read

Turn keyword auto replies into a 24/7 sales machine

Look at your inbound messages and you'll find the same five questions asked hundreds of ways: what's the price, what do you sell, how do I order, where are you, and help. Every one of them can be answered instantly.

Start with exact and contains matches for the obvious keywords: 'price', 'menu', 'order', 'support', 'hello'. TeleAuto matches case-insensitively and supports regex when you need it — like matching 'price', 'cost', and 'how much' in one rule.

Answer with more than text. Auto replies can send images, PDFs (your catalog), videos, locations (your store), contact cards, and — most importantly — button and list messages that guide the buyer to the next step.

Chain replies into funnels: the 'menu' reply sends a list message; each list selection triggers its own keyword rule with details and a payment link. You've built a shop bot without writing code.

Use templates with variables — {name} personalizes every reply automatically. 'Hi {name}, here's our July price list 👇' outperforms a bare PDF every time.

Watch the logs weekly. The keywords people actually type will surprise you, and every unmatched inbound message is a candidate for your next rule.

Put this into practice

Every flow in this post takes minutes to set up in TeleAuto. 15-day free trial, no card required.